Frequently Asked Questions
When will my subscription be billed? Your subscription will be billed on the 20th of each month prior to shipment.
How are the boxes shipped? All boxes are delivered to your shipping address via the US Postal Service, even to all overseas APO, FPO, and DPO addresses. This means that we can deliver to your PO Box or street address based on your personal preference.
When will my box be shipped? We ship all monthly boxes on the 10th of each month from North Carolina. You will be given a tracking number so that you can anticipate when your awesomeness will arrive.
Can I send a comment or request regarding my purchase? Absolutely! Please send any questions, comments, or requests to email@example.com, and we will do our best to help. If you are purchasing a gift, we would LOVE to include a card from you to the gift recipient for no additional charge. Please make sure to include your order number for reference.
What if I am purchasing a gift card, but don't know the recipient's shipping address? No problem! Enter any valid US address in the meantime, and it will be changed when your gift recipient uses her gift card.
Can I be a supplier? If you are interested in becoming a supplier in MilSO Box, please email Lindsay at firstname.lastname@example.org and share your ideas. Please keep in mind that MilSO businesses, Veteran-owned businesses, and American made products are always our first priority!
Are you sold out? We will always announce when we are out of the next month's box. In this unfortunate event, we are happy to accept requests at email@example.com to be wait-listed for a subscription to become available. When one becomes available, we will contact you immediately to give the GREAT NEWS!!!
What's in the BOOOXXXX?! Each month will include different products since we have so many fabulous military family businesses and American suppliers to showcase!! However, you can expect a mix of bath & beauty products, home decor, accessories, helpful gadgets, inspirational items, unique gifts, and of course, anything with PATRIOTIC pizzazz!!!
How do I cancel? Cancellation can be completed by logging into your MilSO Box account. Please let us know how we can improve!